Nestled among rural village life in Staplehurst, Kent, is Frankie’s Farmshop.
Since opening in June 2012, Frankie’s meets the daily needs of local customers who visit to shop, chat, eat, drink and relax.
Equally as important at Frankie’s is the emphasis on high quality, fresh, home-cooked and regionally sourced food and drink.
Whilst we are happy for you to come to the shop to pick your own groceries while respecting “social – distancing” we are also encouraging our “click & collect” service. This is particularly helpful to customers that are “self- isolating”. We are refining the way we offer this service to make it as efficient as possible.
So we would like outline how this works,
1. First download our list from our website (www.frankiesfarmshop.co.uk), please check for updates regularly as we are adding new lines to the list every couple of days.
2. Send an e mail to [email protected] with a list of items that you would like to order. Please include your name & telephone number and preferred collection date. Please think carefully about what you need to order as we would like to avoid changes as this adds a lot of extra time to the work needed to prepare your order. If there are items that you need but are not on the list, please add them to your order and we will do our best to fulfil. You will be sent a confirmation e-mail within 24hrs.
3. We will pack your order and then call you on the day of collection to take payment and let you know that your order is ready for collection. Please indicate if you are happy to except substitutions. We would ask you to collect your shopping as soon as possible when you have been told that your order is ready. If you require a “no contact” collection please indicate this on your order and then when you arrive at the farmshop, call up to let us know you have arrived and a member of staff will then bring out your order and place it in the boot of your car. Ensures that you and our staff are kept safe.
For customers that are unable to collect we will do our best to deliver, but we will need to prioritise the most vulnerable. Perhaps you may have friends and neighbours that may be able to collect on your behalf.
Please keep an eye on our FB page for updates
- Home delivery
- Store pick-up
- Same Day